Information Collection and Use
earthpigments.com is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties. We collect information from our customers to process orders and serve them with any other information explicitly requested. Information collected includes customer name, billing address, shipping address, telephone numbers, e-mail address, and payment information such as a credit card number. In addition customers may elect to provide us with a password, linked to their email address, to easily access their account information during checkout. (Please DO NOT share your password with anyone.) If a customer explicitly elects to receive sales or other information from us, their contact information will be used for the delivery of this information. All customer information collected during the order checkout process is kept secure in databases located in the United States, and are maintained under high-level secure conditions. Customer contact information is only used to facilitate orders, or to communicate with our customers about their orders. Customer information is also collected if we are contacted by email or using our Contact Form, but that information is only used to communicate with our customers as necessary to answer questions and to deliver any other information explicitly requested by our customers. Customer email addresses and other contact information are never sold, shared, or rented and will be released only as required by United States law, or a United States law enforcement agency. Credit card numbers are only retained in our database for as long as is necessary to process an order. After an order is shipped, only the last four digits of a customers credit card number are retained for convenient billing identification, along with the expiration date to allow for possible refund or credit uses. Therefore, if a customer chooses to create an account, they still must input a credit card number and expiration date each time they place an order .
We use "first-party cookies" to keep track of visitors to our web site. These "cookies" contain nothing more than random numbers assigned to each visitor that enables keeping track of items a visitor may add to their shopping cart. These "cookies" do not contain ANY personal information such as name, address, email address or credit card number. Without a "cookie", a visitor CANNOT add items to their shopping cart, and will be unable to complete an order.
In addition, if you arrived at our site by clicking on an advertisement hosted by one of our partners, a temporary "third-party" cookie will be used to provide statistics for advertisement tracking. This cookie contains NO personal information, and is deleted as soon as your browser is closed or computer is restarted or turned off.
We use IP addresses to analyze trends, administer the site, track user movement within the site, and gather broad demographic information for aggregate use.
Customers who no longer wish to receive our promotional or informational materials may opt-out of receiving these communications by using our Contact Form to request to be removed from our email list.
Correction/Updating/Reviewing Personal Information
Customers may request to correct, update or review their stored account information by sending us a request using our Contact Form.
These policies are effective March 17, 2007
The Earth Pigments Company
PO Box 1172
Cortaro, AZ 85652